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Privacy Policy

Last updated September 29, 2026

Introduction

This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using and disclosing your information, and outlines the security measures we have put in place to protect the information you provide to Pure Air Restored (“Pure Air Restored”, “we”, “us”), including through this website and any other services we offer in connection with it (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.

What information we collect

Personal contact information

When you inquire about our Services or request an inspection, estimate or callback, we ask you to provide personal contact information such as your name, address, phone number and email address (“Personal Contact Information”). Where we provide paid services, we may also collect billing information such as billing name and address.

Analytics information

As you navigate this website, we may collect information through commonly used information-gathering tools such as cookies and web beacons. This includes standard information from your web browser (such as browser type and language), your Internet Protocol (“IP”) address, and the actions you take on the website, such as pages viewed and links clicked (collectively, “Analytics Information”). Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites. You may opt out of personalized advertising by visiting Google’s Ads Settings or www.aboutads.info.

Geo-location information

We do not collect information about your real-time geo-location. We will request your permission before collecting any such information.

How we use the information we collect

  • Personal Contact Information — primarily to respond to your inquiry, schedule and deliver our Services, and provide service updates.
  • Billing information — we do not store billing information on our own servers; we use a payment provider to store and process payment-related transactions.
  • Analytics Information — to monitor and analyze use of the website, for technical administration, and to improve the website’s functionality.

Sharing and disclosure of information

Sale of personal information

Pure Air Restored does not sell, rent, or trade your private information to any third parties in any way.

Service providers

We may use trusted third party companies and individuals to help us provide, analyze and improve the Services, including data storage, database management, web analytics and payment processing. These third parties may access your information strictly to perform those tasks on our behalf, and under obligations similar to those in this Privacy Policy.

Third party laboratories

Where you request mold testing, samples are submitted to an independent third party laboratory for analysis, together with a chain-of-custody form. The laboratory receives only the information necessary to perform and report that analysis.

Legal process

We disclose information in response to a subpoena, warrant, court order or other comparable legal process, and where we believe in good faith that disclosure is appropriate to cooperate in investigations of fraud or other illegal activity, or to protect the safety of others.

Business transitions

If Pure Air Restored merges with or is acquired by another company, the successor would have access to the information we maintain, but would continue to be bound by this Privacy Policy until it is amended.

Data retention

We retain your information for as long as needed to provide you the Services, or as required to meet our legal and record-keeping obligations. You may request that we delete your information by contacting us at the details below. Please be aware that some information may continue to exist for a period in backup copies.

Mobile numbers, message frequency and data rates

This section outlines our practices regarding the collection, use and disclosure of mobile numbers, message frequency, and the costs associated with messaging. Please read it carefully.

Collection and use of mobile numbers

When you provide us with your mobile number, through this website or by any other means, we use it only for the purposes described in this Privacy Policy — to communicate with you about your inquiry, your appointment, your results, and other customer care communications related to the services you have requested or received.

Non-sharing of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Pure Air Restored does not sell, share, rent, or otherwise disclose your mobile phone number or any personal information collected through SMS opt-in to any third parties or affiliates for marketing or promotional purposes. Your mobile information will only be shared with the service providers who assist us in delivering SMS messages, such as our messaging platform provider, and those providers are contractually prohibited from using your information for any purpose other than facilitating our messages to you. Under no circumstances will your mobile number or SMS consent data be shared with or sold to third parties.

Message frequency

By providing your mobile number and opting in to receive messages from us, you consent to receive periodic communications by text message. Message frequency varies depending on the nature of the information being sent, such as appointment confirmations, service updates or inspection results. You can opt out of receiving messages at any time by following the instructions in any message or by contacting us directly.

Message and data rates

Standard message and data rates may apply when you receive text messages from us. These rates are determined by your mobile service provider and are beyond our control. We are not responsible for any charges or fees incurred as a result of receiving messages from us. We recommend checking with your mobile service provider for details of any applicable charges.

SMS opt-in details

You may opt in to receive text messages from Pure Air Restored through the chat widget on this website, by giving your consent there. Our website inquiry forms do not enroll you in text messaging. These messages relate to your inquiry, your estimate, your appointment, service updates, inspection results, and other customer care communications.

Opting in is voluntary. Your consent to receive text messages is not a condition of purchasing any service from Pure Air Restored. Message frequency varies based on the type of communication. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

Changes to this Privacy Policy

If we decide to make material changes to this Privacy Policy, we will post those changes to this page prior to the changes taking effect. You are responsible for regularly reviewing this Policy. We reserve the right to modify this Privacy Policy at any time.

About the California Consumer Privacy Act (CCPA)

If you are a California resident, you may exercise certain rights to access, restrict, or delete your personal information by submitting a request to us at the contact details below.

Questions, complaints and contacts

If you have any questions regarding this Privacy Policy, please contact us at [email protected], by phone at (385) 243-2742, or by U.S. mail at the address below:

Pure Air Restored

Attn: Privacy Officer

309 N 200 E

Springville, UT 84663

Phone: (385) 243-2742

Email: [email protected]

Pure Air Restored

Whole-home mold specialists. Resolve your mold issue and restore the health of your home. Serving Utah County.

Services

  • Mold Remediation
  • Mold Inspection
  • Mold Testing
  • Mold Damage Restoration
  • Odor Removal
  • All Services

Resources

  • About Us
  • The Science
  • FAQs
  • Contact Us
  • Reviews

Areas Served

  • North Utah County
  • South Utah County
  • Central Utah County

Get in touch

  • 309 N 200 E
    Springville, UT 84663
  • 385-243-2742
  • [email protected]
  • Book Free Consultation
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