Last updated September 29, 2026
THIS AGREEMENT is made on the date of the applicable estimate or invoice BETWEEN the client (“Buyer” or “Property Owner/Manager”) and Pure Air Restored, or its independent contractor (“Service Provider”), collectively referred to as the “Parties”.
RECITALS: Buyer wishes to be provided with the Services (defined below) by Service Provider, and Service Provider agrees to provide the Services to Buyer on the terms and conditions of this Agreement.
Mold occurs naturally everywhere, both indoors and outdoors. Any presence of moisture will almost certainly result in mold or mildew growth. Service Provider is not responsible or liable in any fashion for past, present, or future mold or mildew growth. The presence of moisture will stop and/or void any work or warranty of Service Provider until resolved by the Property Owner/Manager. Buyer acknowledges that where moisture damage occurred before, during or after mitigation, permanently discolored, faded or bleached areas may remain even though Service Provider covenants to use every diligent effort and means available to rectify them. While Service Provider makes diligent efforts to penetrate covered cavities, certain cases require demolition or removal of materials to uncover unseen issues. The Property Owner/Manager is advised that demolition or removal of certain materials may be required to fully resolve serious incidents of mold or mildew growth.
Buyer has been advised to obtain their own third party inspection and/or testing, both before and after any treatment, from a neutral certified provider not affiliated with Service Provider or Buyer. Any inspection by Service Provider, whether free or paid for, is not comprehensive and is limited to the information and visual aspects available. Hidden or subsequent issues may exist which are not likely to be discovered within the scope of the investigation, and the inspection should not be relied upon as exhaustive. Service Provider collects samples with devices and supplies certified for use by the third party laboratory (“Lab”). Service Provider and the Lab are not affiliated. Results are provided directly from the Lab and forwarded to Buyer. Any dispute arising from tests provided by Service Provider is limited to the amount paid for the testing itself.
Service Provider shall provide the following services (“Services”) to Buyer in accordance with this Agreement: (1) mold testing, mold inspection and recommendations; (2) remediation of mold and odors related to mold; and (3) prevention of mold growth on surfaces.
Service Provider and all technicians are trained to perform air quality tests (spore trap), air culture tests, swab tests, tape tests and ERMI tests, and follow industry standards and protocols for inspecting buildings and performing mold testing. Samples are labeled, accompanied by a chain-of-custody form and sent to a reputable third party laboratory for analysis. Lab reports are returned to Service Provider and emailed to Buyer with recommendations from a certified mold remediation contractor.
The Pure Maintenance patented dry fogging system provides the technology used in remediation. The first step neutralizes or denatures mold and related odors in the environment and on contents. The second step applies a microscopic sprayed protectant on surfaces and contents, providing anti-fungal protection for at least one year, provided any new water issues are resolved quickly and thoroughly.
Service Provider will provide testing services to detect mold types and levels, then remediation services to neutralize or denature living mold and fungal growth. No other services will be rendered unless permitted by state law with approval from the Property Owner/Manager. Service Provider is not a licensed construction contractor and does not provide services requiring a specific professional state license. Removal of construction materials is the Property Owner/Manager’s responsibility.
No warranty of services is included where above-normal moisture conditions exist in any form. Any warranty, written or otherwise, is void if moisture levels are found to be above normal within the property after having been shown to be normal before treatment began.
Service Provider shall provide the Services at Buyer’s place of occupancy. Buyer agrees they are the legal occupant or an authorized representative of the property and are authorized to grant access and permit work to be completed. Liability for any claim against Service Provider is limited to the total invoice amount paid. Buyer is responsible for their own attorney or mediation costs.
The price for the Services is contained within the applicable estimate or invoice and is deemed approved by Buyer prior to Service Provider’s arrival. Buyer agrees to pay the price in full upon start of service, or on other predetermined written terms specified in the invoice not to exceed 30 days. Payment may be made by cash, check, wire transfer, or credit card through Service Provider’s merchant of choice. Charges are exclusive of applicable taxes. Failure to pay on time shall incur late fees and interest at the maximum rate allowable under the law of the state in which the property is located.
Service Provider holds exclusive intellectual property rights to the products and services provided. Buyer is not permitted to use, copy, disclose, share or modify any elements of that intellectual property without the express written consent of Service Provider.
Service Provider warrants mold services, meaning that no new mold contamination will occur in the living or working spaces treated, for a period of one year ONLY where moisture levels are normal, the living and working spaces in the entire home or business are treated, both steps of the two-step process are used, and the invoice is paid in full within 30 days of the invoice date. The warranty is fully transferrable. Crawl spaces, attics and garages are not covered, because of the influence of outside air on test results in those areas. Spot treatments, and treatments that do not involve the entire home or business including the HVAC system and ductwork, are not warranted unless otherwise noted. The warranty is void if additional water is introduced to the premises, including groundwater, a broken pipe, an appliance leak or a roof leak, or if any past, present or future water issue has not been repaired.
After remediation is completed, mold samples are collected and sent to a third party lab for analysis. If the lab report shows no growth of mold collected, or mold levels lower inside the living or working space than outside, a one-year warranty will be emailed to the client. If the lab report instead yields a result of mold growth, or levels higher inside than outside, Service Provider will re-inspect for moisture and, if moisture above 30% is not found, will re-treat and re-test at no charge. If results still show those levels after re-treatment and re-testing, the full original cost of the treatment will be refunded.
Subject to Buyer’s obligation to pay the price, either party’s liability in contract, tort or otherwise, including negligence, arising out of or in connection with this Agreement shall be limited in aggregate to the price. In no event shall either party be liable for loss of profits, goodwill, business or data, or any other indirect or consequential loss. Nothing in this clause limits or excludes either party’s liability for physical damage, death or personal injury arising from its own negligence.
Service Provider takes no responsibility for toxic, hazardous or other dangerous substances that may be found on site, even where those substances were not known to be present, nor for sub-surfaces that may have been damaged or defective prior to arrival, including joists, studs, frames, subflooring, insulation, electrical, plumbing, heating, air conditioning, drains, drywall, vapor barrier or ductwork. Those substances and surfaces, and the associated obligations, are the responsibility of the Property Owner/Manager.
This Agreement is effective on the date hereof and continues unless terminated sooner. Termination shall not affect any accrued rights or liabilities of either party.
Neither party will use, copy, adapt, alter, nor part with possession of confidential information of the other which is disclosed or otherwise comes into its possession under this Agreement. This does not apply to information already lawfully held, obtained from a third party with good legal title, or in the public domain other than through the recipient’s default.
Failure to enforce rights under this Agreement at any time shall not be construed as a waiver of those rights. If any part of this Agreement is held to be illegal or unenforceable, the remainder is unaffected. Neither party shall assign or transfer its rights without the consent of the other. Neither party shall be liable for failure or delay in performing an obligation caused by circumstances beyond its reasonable control. This Agreement shall be governed by the laws of the jurisdiction in which Buyer is located. Service Provider is licensed and insured in the State of Utah.
This document is legally valid when estimates and invoices associated with it are either electronically approved or signed by Buyer.
Pure Air Restored (“Company”) may send SMS/text messages to customers who have opted in through the chat widget on pureairrestored.com. These are customer care notifications: appointment confirmations and reminders, service scheduling updates, inspection result notifications, follow-up communications regarding completed services, and other transactional or informational messages related to services you have requested or received.
You may opt out of receiving text messages at any time by replying STOP to any message you receive from Pure Air Restored. Upon receiving your STOP request, we will send a single confirmation message to confirm you have been unsubscribed, and you will receive no further messages unless you opt in again. You may also opt out by contacting us directly at [email protected] or by calling (385) 243-2742.
Standard message and data rates may apply to any text messages sent or received as part of our SMS program. These rates are determined by your wireless carrier and may vary. Pure Air Restored is not responsible for any fees or charges assessed by your wireless carrier for sending or receiving text messages. Please contact your wireless carrier for details about your text messaging plan and any applicable charges. Message frequency varies. Recurring messages may be sent depending on your interaction with our services.
Pure Air Restored, its affiliates, and any wireless carriers involved in the delivery of text messages are not liable for delayed, undelivered or misdirected messages. Delivery of messages is subject to effective transmission from your wireless service provider and is outside of our control. T-Mobile, AT&T, Verizon and other carriers are not liable for delayed or undelivered messages. Pure Air Restored makes no guarantee that messages will be delivered and is not responsible for any damages arising from message delivery failures.
Our SMS messaging program is intended for users who are 18 years of age or older. By opting in to receive text messages from Pure Air Restored, you represent and confirm that you are at least 18 years of age. If we become aware that a person under the age of 18 has opted in to our messaging program, we will promptly remove their number from our messaging list.
Our collection, use and protection of your personal information, including your mobile phone number, is governed by our Privacy Policy, which can be found at https://pureairrestored.com/privacy-policy. By opting in to our SMS program, you also agree to the terms of our Privacy Policy.
Pure Air Restored
Attn: Privacy Officer
309 N 200 E
Springville, UT 84663
Phone: (385) 243-2742
Email: [email protected]